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Privacy Policy

 
 

At Genaxis Sdn Bhd (Genaxis) we recognize that privacy is important.  This Privacy Policy applies to all of the products, services and websites offered by Genaxis or its subsidiaries or affiliated companies.   However, please remember that the security of information transmitted over the Internet cannot be assured.

This privacy policy describes Genaxis current policies and practices with regard to personal data collected through this Website.  This privacy policy does not apply to information collected offline or in any other way.  The term “personal data” refers to personally identifiable information about you, such as your name, birth date, e-mail address or mailing address, and any other information that identifies you personally.

YOUR CONSENT

By using this web site, you consent to our use of your personal data as described in this privacy policy.

PERSONAL DATA COLLECTED THROUGH THIS WEB SITE

The only personal data Genaxis currently collects through this Website is the information you give us when you use our site.  This includes, for example, the information you provide when you subscribe to our RSS feed, post article comments, sign up for another program or service we offer, or when you send us your comments or requests for information.

Genaxis uses the information you provide for the purposes for which it was originally collected, for example, to respond to your e-mail or provide the programs or services you requested.  Genaxis also uses this information to help us improve the content and functionality of our Website, to better understand the needs and interests of the people and organizations that use our Website, and to improve our programs and services.  Genaxis may use this information to contact you in the future to tell you about organizations, programs, services, and other things we believe will be of interest to you.

Genaxis may share the personal information you provide to us with consultants and other third parties who act for or on behalf of the Genaxis, for further processing or analysis. In addition, there may be some other, limited circumstances in which Genaxis may share or transfer the personal information in its databases, for example, to comply with a legal requirement, for the administration of justice, to protect your vital interests, to protect the security or integrity of our databases or this Website, to take precautions against legal liability, or in the event of a corporate merger, reorganization, dissolution or similar event.

ANONYMOUS DATA COLLECTED THROUGH THIS WEB SITE

In addition to the information you provide when you use our web site, Genaxis uses technology to collect anonymous information about the use of our Website. For example, we use technology to track how many visitors access our Website, the date and time of their visit, the length of their stay, and which pages they view.  We also use technology to determine which web browsers our visitors use and the address from which they accessed our site.


This technology does not identify you personally.  It simply enables us to compile statistics about our visitors and their use of our site.  Genaxis uses this anonymous data and shares it with third-parties for various reasons, for example, to improve the content and functionality of our website, to better understand the needs and interests of our visitors, to improve our programs and services.

COOKIES

In order to collect the anonymous data described in the preceding paragraph, Genaxis may use temporary “cookies” that collect the first level domain name of the user (for example, if your e-mail address is “name@xyz.com,” the cookie collects the “xyz.com” portion of your e-mail address) and the date and time you accessed this web site.  Cookies by themselves cannot be used to discover the identity of the user.  A cookie is a small piece of information which is sent to your browser and stored on your computer’s hard drive.  Cookies do not damage your computer. You can set your browser to notify you when you receive a cookie. This enables you to decide if you want to accept it or not.  In order for certain applications on this Website to function properly, if at all, it is necessary for your computer to accept cookies.

USE OF IP ADDRESSES

An Internet Protocol (IP) address is a set of numbers that is automatically assigned to your computer whenever you log on to your internet service provider or through your organisation's local area network (LAN) or wide area network (WAN). Web servers automatically identify your computer by the IP address assigned to it during your session online.

Genaxis may collect IP addresses for the purposes of systems administration and to audit the use of our site.  We do not ordinarily link a user's IP address to personally identifiable information of that user, which means each user's session will be logged, but the user remains anonymous to us.  However, we may use IP addresses to identify users of our site when we feel it is necessary to enforce compliance with the site's terms of use, or to protect our service, site or other users.

LINKS TO OTHER SITES

This privacy policy applies only to this Website. This site contains many hyperlinks to Websites that are not operated by Genaxis.  These hyperlinks are provided for your reference and convenience only and do not imply any endorsement of the activities of these third-party web sites or any association with their operators.  Genaxis does not control these web sites and is not responsible for their data practices.  We urge you to review the privacy policy posted on any site you visit before using the site or providing any personal data about yourself.

GOVERNING LAW

This privacy policy forms part of our web site Terms and Conditions and as such shall be governed by and construed in accordance with the laws of Malaysia.

QUESTIONS ABOUT OUR PRIVACY POLICY

If you have any questions about this privacy policy or concerns about the way Genaxis uses personal data, please contact us. (Please provide your contact e-mail address and/or telephone numbers)

INFORMATION SHARING

Genaxis only shares personal information with other companies or individuals outside of Genaxis in the following limited circumstances:

  • We have your consent.  We require opt-in consent for the sharing of any sensitive personal information.
  • We provide such information to our subsidiaries, affiliated companies or other trusted businesses or persons for the purpose of processing personal information on our behalf.  We require that these parties agree to process such information based on our instructions and in compliance with this Privacy Policy and any other appropriate confidentiality and security measures.
  • We have a good faith belief that access, use, preservation or disclosure of such information is reasonably necessary to (a) satisfy any applicable law, regulation, legal process or enforceable governmental request, (b) enforce applicable Terms of Service, including investigation of potential violations thereof, (c) detect, prevent, or otherwise address fraud, security or technical issues, or (d) protect against harm to the rights, property or safety of Genaxis, its users or the public as required or permitted by law.

If Genaxis becomes involved in a merger, acquisition, or any form of sale of some or all of its assets, we will ensure the confidentiality of any personal information involved in such transactions and provide notice before personal information is transferred and becomes subject to a different privacy policy.

We may share with third parties certain pieces of aggregated, non-personal information, such as the number of users who searched for a particular term, for example, or how many users clicked on a particular advertisement. Such information does not identify you individually.

INFORMATION SECURITY

We take appropriate security measures to protect against unauthorized access to or unauthorized alteration, disclosure or destruction of data.  These include internal reviews of our data collection, storage and processing practices and security measures, as well as physical security measures to guard against unauthorized access to systems where we store personal data.

We restrict access to personal information to Genaxis employees, contractors and agents who need to know that information in order to operate, develop or improve our services.  These individuals are bound by confidentiality obligations and may be subject to discipline, including termination and criminal prosecution, if they fail to meet these obligations.

DATA INTEGRITY

Genaxis processes personal information only for the purposes for which it was collected and in accordance with this Privacy Policy or any applicable service-specific privacy notice.  We review our data collection, storage and processing practices to ensure that we only collect, store and process the personal information needed to provide or improve our services or as otherwise permitted under this Policy.  We take reasonable steps to ensure that the personal information we process is accurate, complete, and current, but we depend on our users to update or correct their personal information whenever necessary.

ACCESSING AND UPDATING PERSONAL INFORMATION

When you use Genaxis services, we make good faith efforts to provide you with access to your personal information and either to correct this data if it is inaccurate or to delete such data at your request if it is not otherwise required to be retained by law or for legitimate business purposes.  We ask individual users to identify themselves and the information requested to be accessed, corrected or removed before processing such requests, and we may decline to process requests that are unreasonably repetitive or systematic, require disproportionate technical effort, jeopardize the privacy of others, or would be extremely impractical (for instance, requests concerning information residing on backup tapes), or for which access is not otherwise required. In any case where we provide information access and correction, we perform this service free of charge, except if doing so would require a disproportionate effort.  Some of our services have different procedures to access, correct or delete users’ personal information.

ENFORCEMENT

Genaxis regularly reviews its compliance with this Privacy Policy.  Please feel free to direct any questions or concerns regarding this Privacy Policy or Genaxis’ treatment of personal information by contacting us through this web site or by writing to us at:

[Please provide Company Address]

When we receive formal written complaints at this address, it is Genaxis’ policy to contact the complaining user regarding his or her concerns.  We will cooperate with the appropriate regulatory authorities, including local data protection authorities, to resolve any complaints regarding the transfer of personal data that cannot be resolved between Genaxis and an individual.

CHANGES TO THIS PRIVACY POLICY

Genaxis is continually improving and adding new functionality and features to this web site. Because of these ongoing changes, changes in the law and the changing nature of technology, the data practices of Genaxis will change from time to time.

We reserve the right to change the terms of this Privacy Policy at any time without notice. Any changes will be posted on this page and visitors are encouraged to check this page regularly.  Your continued use of the Website following any changes to this Privacy Policy will constitute your acceptance of such changes.

We will not reduce your rights under this Privacy Policy without your explicit consent, and we expect most such changes will be minor. Regardless, we will post any Privacy Policy changes on this page and, if the changes are significant, we will provide a more prominent notice (including, for certain services, email notification of Privacy Policy changes).  Each version of this Privacy Policy will be identified at the top of the page by its effective date, and we will also keep prior versions of this Privacy Policy in an archive for your review.

 
 
 

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