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At ASSI our experience has shown that applying the particular methodologies of Performance Excellence, even flawlessly, is not sufficient if world-class performance is the goal. In order to maintain market leadership, organizations today have no choice but to innovate rapidly to stay ahead of the competition. However, creating a culture of innovation doesn’t come easily. Tapping into people’s creativity and ingenuity requires a pool of leaders who can inspire and unlock discretionary thinking. Leading innovation is about getting people to think beyond the obvious and allowing people to get in the act of solving tough problems, improving quality, building customer loyalty, and taking the company’s strategy to a new level. When new innovations in products, services, and processes have been defined and validated, it takes superior leadership capability to get people to change to support new concepts and work methods. It is natural for people to be comfortable with the status quo. Since resistance to change is a natural phenomenon in all organizations, leaders have to be courageous change agents to make innovations stick.
Whether you like it or not, your business profession or line of work will evolve and you have two choices. First, you can be a proactive force and get yourself and your organization involved in making innovations; or second, you can choose to “react” to the innovations of others and miss opportunities to grow and apply your experience in exciting, new ways. Everyone can learn the skills and enhance their ability to lead others in generating value-added solutions and be more innovative. It doesn’t matter if the work is in sales, operations, engineering, human resources, maintenance, or administration, abundant opportunities exist to streamline, improve, and become more effective. If you believe people are the key to setting new standards of customer service, improving productivity, streamlining processes, lowering costs, developing “state of the art” product breakthroughs and improving safety, leading innovation and driving the skills set to do so will create success.
This learning experience will show managers how to lead innovation in their organization, workgroups, or teams. Leaders will learn how to :
- Use the discovery process to direct the flow of ideas into solutions that create value
- Effectively evaluate a situation and generate innovative solutions
- Define and discuss why innovation is crucial for business success
- Create an environment that allows people to use their imagination
- Identify tools and resources to help your team create a culture of innovation
- Apply innovative ideas to contribute value added solutions for your organization and for customers
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